THIS MEMBERSHIP AGREEMENT (the “Agreement”) is made on the Effective Date: 10th November, 2025.
Between:
(1) Hurdle Community, a sole trader business operated by Nathaniel McAllister, with its principal trading address at The Smithy, Pulford, Chester, CH4 9EW (“Hurdle”, “we”, “us”, “our”); and
(2) The Individual registering for a membership, whose details are provided during the sign-up process (“you”, “your”, “Member”);
Each a “Party” and together “Parties”
IN CONSIDERATION of the mutual promises, terms, and conditions set out herein, and other good and valuable consideration, the Parties agree as follows:
1. Definitions and Interpretation
1.1. In this Agreement, unless the context otherwise requires, the following terms shall have the following meanings:
“Agreement” means this Membership Agreement, including any schedules, annexes, or updates provided by Hurdle Community.
“Applicable Law” means any of the following, to the extent that it applies to this Agreement or the provision and receipt of the Services:
a) any statute, regulation, bylaw, ordinance or subordinate legislation in force from time to time;
b) the common law and the law of equity;
c) any binding court order, judgment or decree;
d) the Data Protection Laws; and
e) any applicable guidance, policy or directive issued by a regulator or authority.
“Business Day” means any day other than Saturday, Sunday or a public holiday in England when banks in London are open for business.
“Community Forum” means the online platform operated by Hurdle where Members may post updates, ask questions, and engage in peer-to-peer support.
“Community Guidelines” means the set of behavioural rules and expectations that apply to all Members while accessing Hurdle’s services, including digital forums, coaching sessions, or events.
“Confidential Information” means:
(a) for Hurdle, any non-public resources, materials, strategies, or advice made available through the Services;
(b) information shared between Members marked or understood to be confidential;
(c) personal information shared during workshops or online sessions; and
(d) any commercially sensitive information disclosed by either Party that is not publicly known.
Confidential Information does not include information that:
(i) is or becomes publicly available through no fault of the receiving party;
(ii) is lawfully received from a third party without breach of confidentiality;
(iii) is independently developed without reference to the other party’s information; or
(iv) is required to be disclosed by law.
“Data Protection Laws” means the UK General Data Protection Regulation, the Data Protection Act 2018, and any relevant successor legislation.
“Documentation” means any guidance, help materials, or instructions issued by Hurdle Community to explain use of the Services, whether in written, video, or digital form.
“Effective Date” means the date on which the Member accepts this Agreement during the registration process or via confirmation email.
“Fees” means the applicable subscription or event-related charges due from the Member in return for access to the Services.
“Free Services” means any portion of the Services made available without charge, including group chats and in-person meet-ups, as specified by Hurdle from time to time.
“Hurdle Intellectual Property” means all materials, resources, tools, and content created, owned, or provided by Hurdle Community in relation to its Services, including but not limited to educational resources, coaching materials, user interface, branding, communications, and any enhancements, adaptations, or derivative works thereof.
“Member” means the individual who has agreed to these terms and registered for access to the Services provided by Hurdle.
“Membership” means the scope of access granted to the Member in line with their selected package (Free or Premium), including digital content, access to events, and community features.
“Membership Fee” means the recurring fee paid by a Member in exchange for access to Premium Services.
“Partner Offers” means any discounts, vouchers, or exclusive access to third-party services made available to Members as part of the Premium Services, which are not to be shared, resold, or distributed to non-Members.
“Premium Services” means the services available to subscribed Members, which may include curated resources, job search tools, coach content, AI-supported features, and early access to the Hurdle application.
“Progress Tracker” means the visual interface or tool showing a Member’s engagement with daily tasks and milestones completed as part of their job search journey.
“Services” means the suite of resources, task-based tools, forums, and events offered to Members, whether digitally or in person.
“Task Engine” means the automated or semi-automated system that provides Members with structured job search tasks and contextual tips, based on their onboarding profile and usage.
“Third Party” means any person or entity not party to this Agreement.
“User Content” means any material submitted, uploaded or shared by a Member in the Community Forum, including questions, updates, and feedback.
“Virus” means any malicious software code, malware, spyware, or other technologies that may affect the operation of the Services.
1.2. A person includes an individual, corporate or unincorporated body (whether or not having separate legal personality) and that person’s legal and personal representatives, successors or permitted assigns.
1.3. A reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time, including any subordinate legislation.
1.4. Words in the singular shall include the plural and vice versa.
1.5. References to “including”, “include”, or similar expressions shall be construed without limitation.
1.6. A reference to writing or written includes email.
1.7. Headings are included for convenience only and shall not affect the interpretation of this Agreement.
2. Membership and Services
2.1. In consideration of the Member paying the applicable Fees, and with effect from the Service Commencement Date, Hurdle Community will provide the Member with access to the Services in accordance with the terms of this Agreement.
2.2. Membership is granted on an individual basis and is non-transferable. Access to the Services is provided solely to the named Member and may not be shared with or delegated to any other individual, whether within the same household, workplace, or otherwise.
2.3. By registering for a Membership, the Member confirms that they are at least 18 years old and legally capable of entering into this agreement.
2.4. In the event that the Member is found to have provided access to the Services to any third party without prior written consent from Hurdle Community, we reserve the right to immediately suspend or terminate the Member’s access and/or this Agreement, without refund.
2.5. Hurdle Community is excused from performing any obligation under this Agreement to the extent that the Member’s failure to fulfil any of their express or implied obligations affects Hurdle Community’s ability to perform such obligations.
2.6. Hurdle Community may update, modify, or adjust the Services from time to time, provided that such changes do not materially diminish the overall utility or value of the Services for the Member.
2.7. From time to time, Hurdle Community may make available to Members certain Partner Offers. These are provided strictly for the personal use of the Member and may not be shared, resold, or distributed in any form to any non-Member. Hurdle Community reserves the right to revoke access to any Partner Offers and/or terminate this Agreement in the event of unauthorised use or distribution.
3. Service Availability
3.1. While we strive to maintain consistent service availability, there may be times when the Services are limited due to upgrades, maintenance, or unforeseen issues. We are not liable for any disruption in access.
4. Member Obligations
4.1. Member agrees that the Services may only be used by the Member in accordance with this Agreement, the Documentation, and the Community Guidelines, and only for their intended purpose. Hurdle Community reserves all rights not expressly granted herein. For the avoidance of doubt, the Member is expressly prohibited from making the Services available to or for the benefit of any Third Party.
4.2. Member will: (i) be solely responsible for their own compliance with the terms of this Agreement; (ii) not share their login credentials or access rights with any other person; and (iii) use best efforts to prevent unauthorised access to or use of the Services and notify Hurdle Community promptly of any such unauthorised access or use.
4.3. Member will not use the Services to:
(a) store or transmit Unlawful Materials;
(b) store or transmit Viruses;
(c) Hack the Services; or
(d) provide or allow access or use by any person other than the registered Member, or allow access to or use of the Services in contravention of any restrictions set out in this Agreement and/or the Community Guidelines.
4.4. Upon the occurrence of, or reasonable suspicion of the occurrence of, any of the events listed in clause 3.3 above, Hurdle Community may suspend the Member’s access to the Services. Where possible, Hurdle Community will notify the Member of the breach of clause 3.3 and its intention to suspend the Services. Hurdle Community may, at its sole discretion, provide the Member with an opportunity to rectify such contravention prior to suspension.
4.5. Service features that interoperate with Third-Party Applications depend on their continuing availability for use with the Services. If the providers of the Third-Party Applications cease to make them available on reasonable terms for the Service, Hurdle Community will use reasonable endeavours to provide access to the Third-Party Applications via alternative means that do not materially affect the Member’s enjoyment of the Services. Should Hurdle Community be unable to remedy such issue, the Member will be entitled to terminate the applicable Services affected by providing written notice and receive a pro-rata refund of any prepaid Membership Fees in respect of the affected Services from the applicable date of termination.
4.6. Member shall:
(a) provide Hurdle Community with all necessary co-operation in relation to its obligations under this Agreement;
(b) ensure that they have a suitable internet service and the hardware, security access information, telecommunications, configuration services and software necessary to access the Services as recommended by Hurdle Community from time to time. Hurdle Community accepts no liability or responsibility for the performance of any such hardware, telecommunications services, software or internet service, or for the performance or availability of the internet itself; and
(c) ensure that all information provided to Hurdle Community is complete, accurate and up to date.
4.7. Hurdle Community may provide access to third party websites. We are not responsible for the content, policies, or services of those third parties, and the Members use of such services is at the Members own risk.
5. Payment Terms
5.1. In consideration of access to the Services, the Member agrees to pay the applicable Membership Fees in accordance with this Agreement.
5.2. The Membership will renew automatically each month unless cancelled in accordance with Clause 4.6. By subscribing, the Member authorises us to charge a payment method on a recurring basis until cancelled.
5.3. The standard monthly Membership Fee is £9.99, payable via direct debit on a recurring monthly basis. Members who have been granted Early Access Member status shall pay a discounted Membership Fee of £4.99 per month for the lifetime of their subscription, provided their Membership remains active and uninterrupted.
5.4. Membership Fees are non-refundable except as expressly stated in this Agreement. If a Member terminates their Membership partway through a billing period, no partial refunds will be issued.
5.5. Payment shall be collected via the payment method designated during onboarding, currently via direct debit, unless otherwise agreed in writing. The Member shall ensure that valid and up-to-date payment details are provided and maintained at all times.
5.6. If payment of any amount due under this Agreement is not received within seven (7) days of the due date, Hurdle Community reserves the right to:
(a) suspend the Member’s access to the Services until such payment is received in full; and/or
(b) apply interest on the overdue amount at a rate of 4% per annum above the Bank of England base rate, accruing daily until the outstanding amount is paid.
5.7. Hurdle Community reserves the right to amend the Membership Fees upon providing not less than thirty (30) days’ written notice to the Member. Any such changes shall take effect from the Member’s next billing cycle. Members on the Early Access Member Rate shall remain on their discounted rate provided they retain an active subscription.
5.8. All amounts stated are inclusive of applicable UK VAT unless otherwise specified.
6. Cancellation & Refund Policy
6.1. This Agreement shall remain in effect on a rolling monthly basis from the Service Commencement Date unless and until terminated by either Party in accordance with this clause.
6.2. The Member may terminate their Membership at any time by providing not less than thirty (30) days’ written notice of cancellation via email to info@hurdlecommunity.co.uk. The notice must include the full name and email address associated with the Membership. Cancellation shall take effect 30 days from the date of receipt of the written notice, and no refunds shall be provided for any part of the billing period in which the cancellation becomes effective.
6.3. Hurdle reserves the right to terminate this Agreement with immediate effect upon written notice to the Member if:
(a) the Member materially breaches any provision of this Agreement or the Community Guidelines;
(b) the Member fails to make any payment due under this Agreement within seven (7) days of the due date;
(c) the Member engages in behaviour that, in the sole opinion of Hurdle, is abusive, inappropriate, or otherwise detrimental to the community or Hurdle’s reputation;
(d) the Member misuses any discount codes, partner offers, or proprietary resources.
6.4. Upon termination of this Agreement:
(a) the Member’s access to the Services, including the Community Channel and any associated resources, will be revoked;
(b) any outstanding amounts due to Hurdle shall become immediately payable;
(c) any benefits, discounts, or access granted to the Member as part of their Membership shall cease.
6.5. Termination of this Agreement shall be without prejudice to any rights or obligations of either Party that may have accrued prior to the date of termination.
7. Warranties
7.1. Each Party represents and warrants that it is duly incorporated (where applicable), or otherwise has the legal power and authority to enter into this Agreement and to perform its obligations under it.
7.2. The Member acknowledges and agrees that the Services are provided “as is” and that Hurdle does not guarantee the completeness, accuracy, or timeliness of any content, guidance, or results made available through the Services. Neither Hurdle nor its contributors or partners shall be liable for any decision made or action taken by the Member or any third party in reliance upon information or outputs provided through the Services.
7.3. The Member further represents and warrants that:
(a) they have not provided any false or misleading information in order to gain access to the Services;
(b) all billing and personal information provided is accurate, complete, and up to date;
(c) they are solely responsible for their use of the Services and any content submitted or actions taken within the Hurdle community;
(d) all data, statements, or information submitted to Hurdle as part of their Membership is accurate and complete to the best of their knowledge;
(e) they shall use their best efforts to ensure that any hardware, software, or digital systems they use in accessing the Services are free of Viruses or other harmful code.
7.4. All other conditions, warranties, representations or other terms which might otherwise be implied between the Parties or incorporated into this Agreement or any collateral contract, whether by statute, common law or otherwise, are hereby expressly excluded to the maximum extent permitted by Applicable Law. This includes, without limitation, any implied conditions or warranties of merchantability, fitness for a particular purpose, or the use of reasonable skill and care.
8. Limitation of Liability
8.1. Nothing in this Agreement shall limit or exclude Hurdle’s liability for:
(a) death or personal injury caused by negligence;
(b) fraud or fraudulent misrepresentation; or
(c) any other liability which cannot be limited or excluded by Applicable Law.
8.2. Subject to clause 7.1, Hurdle’s total aggregate liability to the Member, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with this Agreement shall not exceed the total Fees paid by the Member for the Services in the twelve (12) month period immediately preceding the event giving rise to the claim.
8.3. Subject to clause 7.1, Hurdle’s total aggregate liability to the Member, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with this Agreement shall not exceed the total Fees paid by the Member for the Services in the twelve (12) month period immediately preceding the event giving rise to the claim.
8.4. Subject to clause 7.1, Hurdle shall not be liable for:
(a) any indirect, incidental, consequential, special, exemplary or punitive damages;
(b) loss of business, income, profits, anticipated savings, goodwill or reputation;
(c) loss or corruption of data or content;
(d) any advice, guidance, coaching or support provided through the Services being unsuitable or not achieving a specific personal or professional outcome (including but not limited to securing employment); or
(e) any unavailability, errors or disruptions caused by third-party platforms or services accessed via or integrated with the Services.
8.5. The Member acknowledges and agrees that the Services are not a substitute for independent career advice, legal advice, or professional counselling, and that the Member is solely responsible for any decisions or actions taken based on the content or support received through the Services.
(a) any indirect, incidental, consequential, special, exemplary or punitive damages;
(b) loss of business, income, profits, anticipated savings, goodwill or reputation;
(c) loss or corruption of data or content;
(d) any advice, guidance, coaching or support provided through the Services being unsuitable or not achieving a specific personal or professional outcome (including but not limited to securing employment); or
(e) any unavailability, errors or disruptions caused by third-party platforms or services accessed via or integrated with the Services.
9. Intellectual Property Rights
9.1. The Member shall retain all right, title, and interest in and to any materials or intellectual property the Member independently owns and contributes to their personal profile or use within the Hurdle platform (“Member IP”). Hurdle Community, operated by Nathaniel McAllister (trading as a sole trader), shall retain all right, title, and interest in and to the Hurdle Intellectual Property, including but not limited to:
(a) all workshop materials, downloadable content, micro-tips, event resources, templates, coaching guides, support content and structured guidance tools;
(b) the design, format, structure, and organisation of the platform; and
(c) any and all modifications, enhancements, updates, derivative works, or extensions thereof, whether suggested by a Member or not.
This Agreement does not convey to the Member any rights of ownership in or related to the Services, content, platform, or other Intellectual Property Rights developed or owned by Hurdle. The Hurdle name, logo, brand elements and all related materials are the exclusive trademarks of Hurdle and may not be used by the Member without prior written consent from Hurdle.
9.2. The Member agrees not to copy, reproduce, republish, distribute, transmit, display, sell, license, or otherwise exploit any of Hurdle’s content or intellectual property for any commercial purpose or to share any such material with Third Parties without prior written consent. Any breach of this clause may result in immediate suspension or termination of membership and potential legal action.
9.3. Hurdle shall indemnify the Member against any claim that the normal use of the Services infringes the intellectual property rights of any third party enforceable under Applicable Law, provided that:
(a) Hurdle is given prompt and full control of the defence of such claim;
(b) the Member does not prejudice Hurdle’s defence of such claim;
(c) the Member provides reasonable assistance at Hurdle’s expense;
(d) the claim does not arise from unauthorised modification or misuse of the Services by the Member.
9.4. In the event a claim is made or, in Hurdle’s reasonable opinion, is likely to be made under clause 9.3, Hurdle may, at its sole discretion and expense:
(a) modify the Services to make them non-infringing;
(b) replace the infringing parts of the Services with equivalent non-infringing material; or
(c) if neither (a) nor (b) are commercially feasible, terminate this Agreement with written notice and provide a pro-rata refund of any prepaid Membership Fees for the affected period.
10. Data Protection & Privacy
10.1. The Parties shall comply with their respective obligations under applicable Data Protection Laws when processing personal data (as defined in the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018).
10.2. Hurdle Community, operated by Nathaniel McAllister, will act as a data controller in relation to the processing of personal data under this Agreement. When Members sign up for a Membership, access services, or participate in community activities, we may collect and process personal data including contact information, professional interests, job search activity, and other relevant data.
11. Changes to the Agreement
11.1. Hurdle Community (operated by Nathaniel McAllister) reserves the right to amend or update the terms of this Agreement at any time in order to reflect changes to the Services, business operations, legal requirements, or other valid reasons.
11.2. We will notify you of any material changes to this Agreement by posting an updated version on our website at www.hurdlecommunity.co.uk and/or by email to the address associated with your Membership account. Where possible, we will provide at least thirty (30) days’ notice prior to the changes taking effect.
11.3. Your continued use of the Services following the effective date of any changes constitutes your acceptance of the amended Agreement. If you do not agree to the updated terms, you may terminate your Membership in accordance with clause 6 of this Agreement.
11.4. We encourage you to review this Agreement periodically to ensure you remain informed of any updates or modifications.
12. Miscellaneous
12.1. From time to time, Hurdle may release pilot, experimental, or beta features for testing purposes. These may be discontinued or modified at any time, and are not guaranteed to form part of the ongoing Services.
12.2. By signing up for a Membership, you consent to receive electronic communications from Hurdle, including service updates, account information, and marketing communications. You may opt out of promotional emails at any time, though essential service communications will continue as part of your Membership.
13. Governing Law
13.1. This Agreement, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it, its subject matter, or formation, shall be governed by and construed in accordance with the laws of England and Wales.
13.2. The Parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Agreement or its subject matter or formation.
14. Acceptance of Terms
14.1. By creating an account and/or proceeding with the subscription process on the Hurdle Community platform, the Member confirms that they have read, understood, and agreed to be bound by the terms of this Membership Agreement.
The Member acknowledges that checking a box to indicate agreement, clicking an “I agree” or similar button, or continued use of the Services shall constitute a valid and legally binding acceptance of this Agreement in accordance with the Electronic Communications Act 2000 and applicable laws of England and Wales.
Between:
(1) Hurdle Community, a sole trader business operated by Nathaniel McAllister, with its principal trading address at The Smithy, Pulford, Chester, CH4 9EW (“Hurdle”, “we”, “us”, “our”); and
(2) The Individual registering for a membership, whose details are provided during the sign-up process (“you”, “your”, “Member”);
Each a “Party” and together “Parties”
IN CONSIDERATION of the mutual promises, terms, and conditions set out herein, and other good and valuable consideration, the Parties agree as follows:
1. Definitions and Interpretation
1.1. In this Agreement, unless the context otherwise requires, the following terms shall have the following meanings:
“Agreement” means this Membership Agreement, including any schedules, annexes, or updates provided by Hurdle Community.
“Applicable Law” means any of the following, to the extent that it applies to this Agreement or the provision and receipt of the Services:
a) any statute, regulation, bylaw, ordinance or subordinate legislation in force from time to time;
b) the common law and the law of equity;
c) any binding court order, judgment or decree;
d) the Data Protection Laws; and
e) any applicable guidance, policy or directive issued by a regulator or authority.
“Business Day” means any day other than Saturday, Sunday or a public holiday in England when banks in London are open for business.
“Community Forum” means the online platform operated by Hurdle where Members may post updates, ask questions, and engage in peer-to-peer support.
“Community Guidelines” means the set of behavioural rules and expectations that apply to all Members while accessing Hurdle’s services, including digital forums, coaching sessions, or events.
“Confidential Information” means:
(a) for Hurdle, any non-public resources, materials, strategies, or advice made available through the Services;
(b) information shared between Members marked or understood to be confidential;
(c) personal information shared during workshops or online sessions; and
(d) any commercially sensitive information disclosed by either Party that is not publicly known.
Confidential Information does not include information that:
(i) is or becomes publicly available through no fault of the receiving party;
(ii) is lawfully received from a third party without breach of confidentiality;
(iii) is independently developed without reference to the other party’s information; or
(iv) is required to be disclosed by law.
“Data Protection Laws” means the UK General Data Protection Regulation, the Data Protection Act 2018, and any relevant successor legislation.
“Documentation” means any guidance, help materials, or instructions issued by Hurdle Community to explain use of the Services, whether in written, video, or digital form.
“Effective Date” means the date on which the Member accepts this Agreement during the registration process or via confirmation email.
“Fees” means the applicable subscription or event-related charges due from the Member in return for access to the Services.
“Free Services” means any portion of the Services made available without charge, including group chats and in-person meet-ups, as specified by Hurdle from time to time.
“Hurdle Intellectual Property” means all materials, resources, tools, and content created, owned, or provided by Hurdle Community in relation to its Services, including but not limited to educational resources, coaching materials, user interface, branding, communications, and any enhancements, adaptations, or derivative works thereof.
“Member” means the individual who has agreed to these terms and registered for access to the Services provided by Hurdle.
“Membership” means the scope of access granted to the Member in line with their selected package (Free or Premium), including digital content, access to events, and community features.
“Membership Fee” means the recurring fee paid by a Member in exchange for access to Premium Services.
“Partner Offers” means any discounts, vouchers, or exclusive access to third-party services made available to Members as part of the Premium Services, which are not to be shared, resold, or distributed to non-Members.
“Premium Services” means the services available to subscribed Members, which may include curated resources, job search tools, coach content, AI-supported features, and early access to the Hurdle application.
“Progress Tracker” means the visual interface or tool showing a Member’s engagement with daily tasks and milestones completed as part of their job search journey.
“Services” means the suite of resources, task-based tools, forums, and events offered to Members, whether digitally or in person.
“Task Engine” means the automated or semi-automated system that provides Members with structured job search tasks and contextual tips, based on their onboarding profile and usage.
“Third Party” means any person or entity not party to this Agreement.
“User Content” means any material submitted, uploaded or shared by a Member in the Community Forum, including questions, updates, and feedback.
“Virus” means any malicious software code, malware, spyware, or other technologies that may affect the operation of the Services.
1.2. A person includes an individual, corporate or unincorporated body (whether or not having separate legal personality) and that person’s legal and personal representatives, successors or permitted assigns.
1.3. A reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time, including any subordinate legislation.
1.4. Words in the singular shall include the plural and vice versa.
1.5. References to “including”, “include”, or similar expressions shall be construed without limitation.
1.6. A reference to writing or written includes email.
1.7. Headings are included for convenience only and shall not affect the interpretation of this Agreement.
2. Membership and Services
2.1. In consideration of the Member paying the applicable Fees, and with effect from the Service Commencement Date, Hurdle Community will provide the Member with access to the Services in accordance with the terms of this Agreement.
2.2. Membership is granted on an individual basis and is non-transferable. Access to the Services is provided solely to the named Member and may not be shared with or delegated to any other individual, whether within the same household, workplace, or otherwise.
2.3. By registering for a Membership, the Member confirms that they are at least 18 years old and legally capable of entering into this agreement.
2.4. In the event that the Member is found to have provided access to the Services to any third party without prior written consent from Hurdle Community, we reserve the right to immediately suspend or terminate the Member’s access and/or this Agreement, without refund.
2.5. Hurdle Community is excused from performing any obligation under this Agreement to the extent that the Member’s failure to fulfil any of their express or implied obligations affects Hurdle Community’s ability to perform such obligations.
2.6. Hurdle Community may update, modify, or adjust the Services from time to time, provided that such changes do not materially diminish the overall utility or value of the Services for the Member.
2.7. From time to time, Hurdle Community may make available to Members certain Partner Offers. These are provided strictly for the personal use of the Member and may not be shared, resold, or distributed in any form to any non-Member. Hurdle Community reserves the right to revoke access to any Partner Offers and/or terminate this Agreement in the event of unauthorised use or distribution.
3. Service Availability
3.1. While we strive to maintain consistent service availability, there may be times when the Services are limited due to upgrades, maintenance, or unforeseen issues. We are not liable for any disruption in access.
4. Member Obligations
4.1. Member agrees that the Services may only be used by the Member in accordance with this Agreement, the Documentation, and the Community Guidelines, and only for their intended purpose. Hurdle Community reserves all rights not expressly granted herein. For the avoidance of doubt, the Member is expressly prohibited from making the Services available to or for the benefit of any Third Party.
4.2. Member will: (i) be solely responsible for their own compliance with the terms of this Agreement; (ii) not share their login credentials or access rights with any other person; and (iii) use best efforts to prevent unauthorised access to or use of the Services and notify Hurdle Community promptly of any such unauthorised access or use.
4.3. Member will not use the Services to:
(a) store or transmit Unlawful Materials;
(b) store or transmit Viruses;
(c) Hack the Services; or
(d) provide or allow access or use by any person other than the registered Member, or allow access to or use of the Services in contravention of any restrictions set out in this Agreement and/or the Community Guidelines.
4.4. Upon the occurrence of, or reasonable suspicion of the occurrence of, any of the events listed in clause 3.3 above, Hurdle Community may suspend the Member’s access to the Services. Where possible, Hurdle Community will notify the Member of the breach of clause 3.3 and its intention to suspend the Services. Hurdle Community may, at its sole discretion, provide the Member with an opportunity to rectify such contravention prior to suspension.
4.5. Service features that interoperate with Third-Party Applications depend on their continuing availability for use with the Services. If the providers of the Third-Party Applications cease to make them available on reasonable terms for the Service, Hurdle Community will use reasonable endeavours to provide access to the Third-Party Applications via alternative means that do not materially affect the Member’s enjoyment of the Services. Should Hurdle Community be unable to remedy such issue, the Member will be entitled to terminate the applicable Services affected by providing written notice and receive a pro-rata refund of any prepaid Membership Fees in respect of the affected Services from the applicable date of termination.
4.6. Member shall:
(a) provide Hurdle Community with all necessary co-operation in relation to its obligations under this Agreement;
(b) ensure that they have a suitable internet service and the hardware, security access information, telecommunications, configuration services and software necessary to access the Services as recommended by Hurdle Community from time to time. Hurdle Community accepts no liability or responsibility for the performance of any such hardware, telecommunications services, software or internet service, or for the performance or availability of the internet itself; and
(c) ensure that all information provided to Hurdle Community is complete, accurate and up to date.
4.7. Hurdle Community may provide access to third party websites. We are not responsible for the content, policies, or services of those third parties, and the Members use of such services is at the Members own risk.
5. Payment Terms
5.1. In consideration of access to the Services, the Member agrees to pay the applicable Membership Fees in accordance with this Agreement.
5.2. The Membership will renew automatically each month unless cancelled in accordance with Clause 4.6. By subscribing, the Member authorises us to charge a payment method on a recurring basis until cancelled.
5.3. The standard monthly Membership Fee is £9.99, payable via direct debit on a recurring monthly basis. Members who have been granted Early Access Member status shall pay a discounted Membership Fee of £4.99 per month for the lifetime of their subscription, provided their Membership remains active and uninterrupted.
5.4. Membership Fees are non-refundable except as expressly stated in this Agreement. If a Member terminates their Membership partway through a billing period, no partial refunds will be issued.
5.5. Payment shall be collected via the payment method designated during onboarding, currently via direct debit, unless otherwise agreed in writing. The Member shall ensure that valid and up-to-date payment details are provided and maintained at all times.
5.6. If payment of any amount due under this Agreement is not received within seven (7) days of the due date, Hurdle Community reserves the right to:
(a) suspend the Member’s access to the Services until such payment is received in full; and/or
(b) apply interest on the overdue amount at a rate of 4% per annum above the Bank of England base rate, accruing daily until the outstanding amount is paid.
5.7. Hurdle Community reserves the right to amend the Membership Fees upon providing not less than thirty (30) days’ written notice to the Member. Any such changes shall take effect from the Member’s next billing cycle. Members on the Early Access Member Rate shall remain on their discounted rate provided they retain an active subscription.
5.8. All amounts stated are inclusive of applicable UK VAT unless otherwise specified.
6. Cancellation & Refund Policy
6.1. This Agreement shall remain in effect on a rolling monthly basis from the Service Commencement Date unless and until terminated by either Party in accordance with this clause.
6.2. The Member may terminate their Membership at any time by providing not less than thirty (30) days’ written notice of cancellation via email to info@hurdlecommunity.co.uk. The notice must include the full name and email address associated with the Membership. Cancellation shall take effect 30 days from the date of receipt of the written notice, and no refunds shall be provided for any part of the billing period in which the cancellation becomes effective.
6.3. Hurdle reserves the right to terminate this Agreement with immediate effect upon written notice to the Member if:
(a) the Member materially breaches any provision of this Agreement or the Community Guidelines;
(b) the Member fails to make any payment due under this Agreement within seven (7) days of the due date;
(c) the Member engages in behaviour that, in the sole opinion of Hurdle, is abusive, inappropriate, or otherwise detrimental to the community or Hurdle’s reputation;
(d) the Member misuses any discount codes, partner offers, or proprietary resources.
6.4. Upon termination of this Agreement:
(a) the Member’s access to the Services, including the Community Channel and any associated resources, will be revoked;
(b) any outstanding amounts due to Hurdle shall become immediately payable;
(c) any benefits, discounts, or access granted to the Member as part of their Membership shall cease.
6.5. Termination of this Agreement shall be without prejudice to any rights or obligations of either Party that may have accrued prior to the date of termination.
7. Warranties
7.1. Each Party represents and warrants that it is duly incorporated (where applicable), or otherwise has the legal power and authority to enter into this Agreement and to perform its obligations under it.
7.2. The Member acknowledges and agrees that the Services are provided “as is” and that Hurdle does not guarantee the completeness, accuracy, or timeliness of any content, guidance, or results made available through the Services. Neither Hurdle nor its contributors or partners shall be liable for any decision made or action taken by the Member or any third party in reliance upon information or outputs provided through the Services.
7.3. The Member further represents and warrants that:
(a) they have not provided any false or misleading information in order to gain access to the Services;
(b) all billing and personal information provided is accurate, complete, and up to date;
(c) they are solely responsible for their use of the Services and any content submitted or actions taken within the Hurdle community;
(d) all data, statements, or information submitted to Hurdle as part of their Membership is accurate and complete to the best of their knowledge;
(e) they shall use their best efforts to ensure that any hardware, software, or digital systems they use in accessing the Services are free of Viruses or other harmful code.
7.4. All other conditions, warranties, representations or other terms which might otherwise be implied between the Parties or incorporated into this Agreement or any collateral contract, whether by statute, common law or otherwise, are hereby expressly excluded to the maximum extent permitted by Applicable Law. This includes, without limitation, any implied conditions or warranties of merchantability, fitness for a particular purpose, or the use of reasonable skill and care.
8. Limitation of Liability
8.1. Nothing in this Agreement shall limit or exclude Hurdle’s liability for:
(a) death or personal injury caused by negligence;
(b) fraud or fraudulent misrepresentation; or
(c) any other liability which cannot be limited or excluded by Applicable Law.
8.2. Subject to clause 7.1, Hurdle’s total aggregate liability to the Member, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with this Agreement shall not exceed the total Fees paid by the Member for the Services in the twelve (12) month period immediately preceding the event giving rise to the claim.
8.3. Subject to clause 7.1, Hurdle’s total aggregate liability to the Member, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with this Agreement shall not exceed the total Fees paid by the Member for the Services in the twelve (12) month period immediately preceding the event giving rise to the claim.
8.4. Subject to clause 7.1, Hurdle shall not be liable for:
(a) any indirect, incidental, consequential, special, exemplary or punitive damages;
(b) loss of business, income, profits, anticipated savings, goodwill or reputation;
(c) loss or corruption of data or content;
(d) any advice, guidance, coaching or support provided through the Services being unsuitable or not achieving a specific personal or professional outcome (including but not limited to securing employment); or
(e) any unavailability, errors or disruptions caused by third-party platforms or services accessed via or integrated with the Services.
8.5. The Member acknowledges and agrees that the Services are not a substitute for independent career advice, legal advice, or professional counselling, and that the Member is solely responsible for any decisions or actions taken based on the content or support received through the Services.
(a) any indirect, incidental, consequential, special, exemplary or punitive damages;
(b) loss of business, income, profits, anticipated savings, goodwill or reputation;
(c) loss or corruption of data or content;
(d) any advice, guidance, coaching or support provided through the Services being unsuitable or not achieving a specific personal or professional outcome (including but not limited to securing employment); or
(e) any unavailability, errors or disruptions caused by third-party platforms or services accessed via or integrated with the Services.
9. Intellectual Property Rights
9.1. The Member shall retain all right, title, and interest in and to any materials or intellectual property the Member independently owns and contributes to their personal profile or use within the Hurdle platform (“Member IP”). Hurdle Community, operated by Nathaniel McAllister (trading as a sole trader), shall retain all right, title, and interest in and to the Hurdle Intellectual Property, including but not limited to:
(a) all workshop materials, downloadable content, micro-tips, event resources, templates, coaching guides, support content and structured guidance tools;
(b) the design, format, structure, and organisation of the platform; and
(c) any and all modifications, enhancements, updates, derivative works, or extensions thereof, whether suggested by a Member or not.
This Agreement does not convey to the Member any rights of ownership in or related to the Services, content, platform, or other Intellectual Property Rights developed or owned by Hurdle. The Hurdle name, logo, brand elements and all related materials are the exclusive trademarks of Hurdle and may not be used by the Member without prior written consent from Hurdle.
9.2. The Member agrees not to copy, reproduce, republish, distribute, transmit, display, sell, license, or otherwise exploit any of Hurdle’s content or intellectual property for any commercial purpose or to share any such material with Third Parties without prior written consent. Any breach of this clause may result in immediate suspension or termination of membership and potential legal action.
9.3. Hurdle shall indemnify the Member against any claim that the normal use of the Services infringes the intellectual property rights of any third party enforceable under Applicable Law, provided that:
(a) Hurdle is given prompt and full control of the defence of such claim;
(b) the Member does not prejudice Hurdle’s defence of such claim;
(c) the Member provides reasonable assistance at Hurdle’s expense;
(d) the claim does not arise from unauthorised modification or misuse of the Services by the Member.
9.4. In the event a claim is made or, in Hurdle’s reasonable opinion, is likely to be made under clause 9.3, Hurdle may, at its sole discretion and expense:
(a) modify the Services to make them non-infringing;
(b) replace the infringing parts of the Services with equivalent non-infringing material; or
(c) if neither (a) nor (b) are commercially feasible, terminate this Agreement with written notice and provide a pro-rata refund of any prepaid Membership Fees for the affected period.
10. Data Protection & Privacy
10.1. The Parties shall comply with their respective obligations under applicable Data Protection Laws when processing personal data (as defined in the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018).
10.2. Hurdle Community, operated by Nathaniel McAllister, will act as a data controller in relation to the processing of personal data under this Agreement. When Members sign up for a Membership, access services, or participate in community activities, we may collect and process personal data including contact information, professional interests, job search activity, and other relevant data.
11. Changes to the Agreement
11.1. Hurdle Community (operated by Nathaniel McAllister) reserves the right to amend or update the terms of this Agreement at any time in order to reflect changes to the Services, business operations, legal requirements, or other valid reasons.
11.2. We will notify you of any material changes to this Agreement by posting an updated version on our website at www.hurdlecommunity.co.uk and/or by email to the address associated with your Membership account. Where possible, we will provide at least thirty (30) days’ notice prior to the changes taking effect.
11.3. Your continued use of the Services following the effective date of any changes constitutes your acceptance of the amended Agreement. If you do not agree to the updated terms, you may terminate your Membership in accordance with clause 6 of this Agreement.
11.4. We encourage you to review this Agreement periodically to ensure you remain informed of any updates or modifications.
12. Miscellaneous
12.1. From time to time, Hurdle may release pilot, experimental, or beta features for testing purposes. These may be discontinued or modified at any time, and are not guaranteed to form part of the ongoing Services.
12.2. By signing up for a Membership, you consent to receive electronic communications from Hurdle, including service updates, account information, and marketing communications. You may opt out of promotional emails at any time, though essential service communications will continue as part of your Membership.
13. Governing Law
13.1. This Agreement, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it, its subject matter, or formation, shall be governed by and construed in accordance with the laws of England and Wales.
13.2. The Parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Agreement or its subject matter or formation.
14. Acceptance of Terms
14.1. By creating an account and/or proceeding with the subscription process on the Hurdle Community platform, the Member confirms that they have read, understood, and agreed to be bound by the terms of this Membership Agreement.
The Member acknowledges that checking a box to indicate agreement, clicking an “I agree” or similar button, or continued use of the Services shall constitute a valid and legally binding acceptance of this Agreement in accordance with the Electronic Communications Act 2000 and applicable laws of England and Wales.
